Product details

Service Description

Engineer Your Holder

All Xignature Plate Holders are supplied standard for South African Long registration plates measuring approximately 520mm x 114mm.

This upgrade allows you to change the size of your selected Xignature holder to fit an alternative plate size or custom plate configuration.

Each custom size holder is designed and manufactured specifically for your supplied measurements and fitment requirements.

Please note: Selecting this upgrade will override the standard SA Long holder size supplied with the product.

Custom Size Development Process

  • Custom size holders are engineered from scratch for your specific plate dimensions
  • Measurements and fitment details supplied by the customer are used during the design process
  • Manufacturing adjustments may be required during development
  • Custom sizes are individually manufactured and are not off-the-shelf products

Lead Time Information

Because custom size holders are designed from scratch and tested before production, the typical lead time for this upgrade is approximately 3 to 4 weeks.

Production timelines may vary depending on complexity, testing requirements, and current production capacity.

Measurement Requirements

  • Plate width and height measurements are required
  • Mounting hole spacing may also be required depending on the selected fitment method
  • Measurements should be supplied as accurately as possible in millimetres

Important Notes

  • This is an upgrade only and does not include a physical plate holder
  • Must be purchased together with a Xignature Plate Holder in the same order
  • Upgrades purchased separately from plate holders will not be applied and may be refunded
  • This upgrade is custom engineered and manufactured to order
  • Once production has started, the configuration cannot be changed or added afterward
  • All customized upgrades are non-refundable once applied to production
Is this a complete product?

No. This is a customization or modification upgrade only. It must be purchased together with a compatible Xignature product.

Need Help?

Find quick answers below

Will the Plate Holders fit my car and plates?

Yes. Our standard fit is the South African Long plate size of 520 x 113 mm, which is used on most modern cars.

If your plates are a different size, you must purchase a plate holder size upgrade so we can resize your holder to the correct plate size. If you are unsure which size you have, you are welcome to send us a photo and measurements and we will guide you.

How long will my order take?

Orders placed from Friday to Thursday are typically manufactured and shipped on Friday (approximately 1–5 working days, depending on when your order is placed). This aligns with our Monday to Thursday production schedule, followed by quality checks, packaging, and dispatch on Fridays. This timeline applies to standard plate holders available on our website.

Orders that include special requests, custom modifications, or unique designs may require additional time (approximately 5–10 working days). While we aim to keep them within the same weekly cycle, they may only be completed and dispatched the following Friday to allow for proper design, testing, and quality control.

Please note: These lead times refer to production and dispatch only and do not include shipping or delivery times.

Delays may also occur if we require additional information and do not receive a timely response.

Can I return my order?

Yes, we offer a 14-day return window on standard, non-custom or modified products. Items must be unused, uninstalled, and returned in original packaging, with the request submitted through our Returns Portal.

Custom or personalised products cannot be returned once production has started.

If approved for change of mind or incorrect selection, a 25% handling and restocking fee applies. Return shipping is only covered if the item was incorrect or arrived damaged.

Can I ask questions before placing my order?

Yes. If you’re unsure about fitment, sizing, or options, you’re welcome to reach out before placing your order.

We recommend first reviewing the product page, as most questions are already answered there.

For further assistance, you can contact us via email at admin@xignatureplates.co.za, via social chats, or via WhatsApp on 082 045 7571.

Please note this is a desktop-based WhatsApp support line, so we are unable to take WhatsApp calls or mobile calls.

Our support team can guide you if you are unsure, but all orders must be placed directly through the website.

This channel is strictly for pre-order support. For order updates, please use the dedicated tracking page linked in your order confirmation.

Didn’t find your answer?

If it’s not covered here, contact us below. Our team will review your message and get back to you.